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Coffee & cakes

11 Mar

A Snag in the Courier Plan (Updated)

23 Feb

Updated: Good news, we where able to find a full British Airways flight on the following day and have booked and confirmed the ticket for Ian. At this point, we want a certificate qualifying us for travel agents for the amount of research and knowledge we have about baggage policy.

We wish Ian good luck, hope he has a great time in Amsterdam and we can’t wait to have our bikes on native soil. Thanks to everyone for their helpful suggestions, will keep you posted.

After extensive research and finding a willing candidate (a big Thank You to Ian Severance), we booked our tickets with British Airways this morning, only to find out afterwards that due to cross airline agreements, there would be two charges by each airline to bring the bikes along for the ride exceeding the fees past $300 and the grand total over $1000

If it had been clearly stated in the copy on the websites or explained by British Airways customer service in the course of our last 3 days of researching we would never had booked. I fail to understand the point of having a cross platform airline alliance that cannot be held accountable over the phone for it’s partner airline policies but still that allows the check-in agents at the airport to collect money for both airlines but are still unable to agree t0 a singular luggage policy. I don’t even know if that makes sense written down, but this is exactly the experience we are going through.

Unfortunately we don’t have much to show for our work except the understanding that if you work between two airlines, both of them will go out of there way to screw you twice. And also that Madrid continues be the worst place you can end up with bicycle.

Should we be surprised? I guess not. After canceling our tickets we are back to the drawing board, which at this point potentially involves sending the bikes home on a corporate account through DHL or Fed- Ex. But where is the fun in that?

 

Fedex, DHL shipping question.

18 Feb

Does anyone out there have a business account we could piggy back on? We are exploring shipping options for the bikes.

In Search of “Home”

17 Feb

Beyond using this site lately to promote my ambitions for employment, I thought it would be a good opportunity to reach out there and tell the folks that we are looking to make Melbourne our home for the next 6-8 months. Although we love travelling, it’s time to drop our bags and call a place our own, even if it is for a short while. Packing and unpacking and then repacking is getting exhausting, and we thank all our friends who have been kind enough to host us on the way. But it’s time to put our money where it counts. So here is the pitch:

We are two well travelled, mature, well mannered, hard working, open-minded, board gaming playing (Catan!) people that are looking to spend max $200 weekly to share a place with some cool like minded people.

We know you are out there, so please Melbourne, get back to us and let us call your place home. We like it here and are looking forward to poaching you some most excellent eggs in the morning.

All The Photos

8 Feb

G’Day!

We have uploaded the mass of photos from India and Morocco into two albums (and broken Lucy Atkinson’s internet). Here is the link, but be warned; there is a lot to get through and they generally lack narrative.

Enjoy! India here:

https://picasaweb.google.com/114696573052392414731/IndiaByCamera?authuser=0&feat=directlink

Spain to Morocco here:

https://picasaweb.google.com/114696573052392414731/SpainMorocco2012?authuser=0&feat=directlink

When we settle in, I will start putting them into some sort of order.

Presently, we are in the Freemantle, south of Perth staying with our friends as we re-assimilate into western culture. But here are some contextual financial cultural indicators for you.

1 Americano – $3 AUD

1 Used Book – $14 AUD

1 Cheap Lunch – $15 AUD

It’s time to get back to work, but fortunately the AUD has overtaken the USD and the pay starts at above $15 AUD.

We will miss parts of India (The affordability part certainly) and the accessibility to animals. But after washing our clothes and taking showers we are starting to feel clean and civilized again.

Wish us luck, mates.

AirAsia just made my sh*t list

7 Feb

Checking in and we are told there is a 7kg limit per passenger baggage limit. Anything extra must be bought in advance to 6 hours of flight time. Without an option we are forced to pay 4000 rupees cash (foreign currency preferred) no credit cards accepted (as I would totally dispute the charge as extortion).

No luggage allowance or meals on international flights AirAsia? I have made it my mission to drag your name in mud.

Open Letter to AirAsia

7 Feb

Dear Sir,

Today will have been our first and last ever flight with AirAsia from Delhi to Perth.

We understand the business model you have adapted in order to offer discounted ticket prices in a competitive market. We have flown across the world in multiple similar carriers but this has got to be the truly the worst experience collectively. Allow me to expand my reasoning.

I have never in my experience had ever booked an international flight that does not include any checked luggage and furthermore limits 1 carry on bag to 7kg. This is both unrealistic and improbable to any international travel.

Upon arriving at the check in counter of Delhi International I was informed of an additional 4000 rupee fee was required to check our bags which could only could be paid in cash and preferred in foreign denomination. Stunned that you cannot accept credit card I was forced to leave the counter, find an ATM and pay a foreign service
transaction fee. Being told that paying for the service online 6 hours before flight time at a discounted rate is not a fine example of customer service.

I know this is where you will point out a clear baggage policy documented somewhere, but let me tell you that although I assumed that any international ticket would include baggage. At no point of purchasing the ticket, printing an itinerary, checking in online using the iPhone App was your luggage policy clearly stated.

After having checked in and boarding we were informed that the toilets on one side of the plane did not work, no meals would be able to be provided unless it was preordered and worst if all, not a single beverage would be provided (not even water) unless purchased.

Continuing on, after arriving in Kuala Lumpur with under one and a half hours to transfer, we were further delayed due to a lack of boarding passes which could have been issues in Delhi, stressing out the counter operator and other travellers waiting to transfer. Rushed again, we didn’t have the opportunity to buy a meal at the terminal as we were immediately went to board as soon as we passed through security.

On the continuing flight to Perth, the lights were left on in the cabin until the meals were distributed which went on until about 2 AM local time, leaving about 2 hours to sleep on an overnight flight.

So to count, on two 5 hour, international flights we had no food, little sleep, overcharged and extorted for luggage and unable to drink water unless purchased.

Absolutely shocking, I have had better service provided by state run bus companies. Please review this letter and consider the effect how this experience shared will effect your public reputation.

Thank you for considering my story.

Irate and dissatisfied,
David Vesely